Changes & cancellations
How do I request a refund?
If you'd like to request a refund for your tickets, please follow these steps:
  • Check Refund Policy: Firstly, review the refund policy associated with your booking. Refund policies can vary, and not all bookings may be eligible for a refund.
  • Send an Email: If your booking's refund policy allows for one, you can request one by going to the self-serve link:
  • No Refund Policy: If the refund policy for your booking does not permit refunds, it means that a refund or cancellation is not possible for that particular order.
We understand that circumstances may vary, and we're here to assist you in accordance with the refund policy associated with your booking. Please feel free to reach out to us for further guidance and support.