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- Email us: [support@tickete.co](mailto:support@tickete.co)
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We're here to assist you and provide the support you need, so don't hesitate to reach out through your preferred method. Your satisfaction is our priority.

How can I get in touch with Tickete for assistance?

How can I get in touch with tickete for assistance?

Does the booking name need to match the person attending the activity?

My card was charged, but the booking didn't go through. What should I do?

How can I make group bookings?

How can I add participants to a confirmed booking?

I have a special request for my experience, who should I contact?

I can't find the meeting point. What should I do?

Where can I locate the Cancellation Policy?

How do I find my Booking ID?

Will identical names on my tickets be an issue at the venue?

What should I do after my booking is confirmed?

I didn't receive my booking confirmation or tickets. What should I do?

What should I do if I get an "Unable to process this booking, try again later" error after entering my payment details?

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Any amount debited will be refunded within 2-7 working days.
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As a result, we can’t process your payment. 
 
 You can try a different card of contact your bank. If you contact your bank, mention that you need help with a confirmation process called 3D Secure.

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