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- Email us: [hello@tickete.co](mailto:hello@tickete.co)
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We're here to assist you and provide the support you need, so don't hesitate to reach out through your preferred method. Your satisfaction is our priority.

How can I get in touch with Tickete for assistance?

How can I get in touch with tickete for assistance?

I didn't receive my booking confirmation or tickets. What should I do?

Does the booking name need to match the person attending the activity?

Will identical names on my tickets be an issue at the venue?

What should I do if I get an "Unable to process this booking, try again later" error after entering my payment details?

What should I do after my booking is confirmed?

My card was charged, but the booking didn't go through. What should I do?

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How can I add participants to a confirmed booking?

I have a special request for my experience, who should I contact?

I can't find the meeting point. What should I do?

Where can I locate the Cancellation Policy?

How do I find my Booking ID?

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Any amount debited will be refunded within 2-7 working days.
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As a result, we can’t process your payment. 
 
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